Wonderful location but you do...

Liked: Tired small rooms. No frills. Functioning air con was great and room was clean. Location was excellent.

Very poor

Passable

Exceptional

Liked: Staff are fantastic especially Daniel on the front counter.Room was very spacious and exceptionally clean.Very quiet.
Disliked: Nothing.

Disappointing

Bad

Good location, but the whole...

Liked: Breakfast was not served. The hotel ran out of coffee and didn't buy more in, so I had to go to a nearby coffee shop every morning or go without.The location was great as it was nearby the train station and the team lines, as well as the shopping precinct.
Disliked: The whole hotel is in a state of disrepair. Our bathroom sink was basically flaking away and the carpets were dirty and fraying around the edges. The kettle looked like it hadn't been cleaned in years and had dark brown rings inside it. The worst was that the window was broken and didn't close, so there was no way to block out the noise of a very busy street.We asked to change rooms which the hotel accommodated, but when we arrived to our second room we realised that the window in this role was even worse - there appeared to be bullet holes in the original glass and a sheet of unbroken glass had simply been attached to it to close up the hole, and the whole frame was loose, living a gap between the window itself and the wall which meant that we could once again hear all of the noise from the street. There were nighttime roadworks which kept us up, and the bars nearby disposed of glass bottles at 3am every morning which we could hear even with earplugs in.This was reported but the hotel staff said that the hotel was now fully booked and that they can't do anything about the noisy street.I would not stay here again, even at a fraction of the price we paid.

Everything turned out well.

Liked: The first room we stayed in was very small, uncomfortable single beds, noisy aircon & noisy traffic waking us at 5.0am. Then the fridge stopped working. However, when we complained to Daniel, the new Manager, he upgraded us to a lovely spacious room which even had a spa bath. The spa didn't work but that was okay & then we wished we could stay longer! So thank you Daniel.

Very good