Superb

Liked: Location was perfect for a family gathering
Disliked: The hotel was very warm

ok

Liked: room nice cosy and bath & shower
Disliked: Staff serving breakfast - normal coffee and decaf mixed up - no brown sauce - no tongs for handling of sliced bread - clearing away a table whilst other still eating, all basis service errors

Exceptional

Very good

Would recommend for older customers

Liked: Good facilities, bed extremely comfortable, excellent lovation
Disliked: A bit dated

Exceptional

Liked: The staff very polite and helpful
Disliked: The room was a bit chilly had to put the heating on as we entered

We were returning customers and...

Liked: Staff are always friendly and can’t do enough for you The food in the restaurant is amazing - I’ve never had a bad meal there.
Disliked: The only down side was the room and bathroom were very hot. We had to keep the windows open - even in November. The shower was hard to get to temperature.

Passable

Exceptional