Good

Exceptional

Very good

Appalling front desk team

Liked: Location was good, only positive
Disliked: My experience with the front desk team was one of the worst customer service experiences that I've ever had. From the outset, the lady checking us in was hostile towards us even though we were at all times polite, no greeting or offering of information relating to the hotel, just barked at me to give her my ID. She clearly hates her job and makes sure the guests know it. I frankly don't understand how someone with such terrible customer service skills is on the front desk of a hotel. Her colleague who was there in the evening was not much better, totally apathetic towards guests and taking a personal call. Both of them regularly leave the desk unattended to go out and smoke outside. Will never return and do not recommend

It was a vibe,clean,employees were...

Liked: Everything from the time I walked in the door.
Disliked: Nothing.

Very good

Liked: Room has all you need. It’s in a superb location near the Grand Station. Also has a superb bar at Ground level.
Disliked: Nothing.

Superb

Liked: I like that the hotel was near in all the places I wanted to go to
Disliked: There were spider webs on the ceiling so cleanliness were not up to par

Very good

Liked: Location
Disliked: More electric outlets.

Great location to stay in...

Liked: Excellent location and wonderful hotel. Short walking distance from all the main sites
Disliked: The rooms aren’t too big