Very good

Liked: The room was well appointed, spacious, and had a wonderful view of the St.Peter's Church.
Disliked: The signage outside of the hotel was minimal and it was difficult to find upon arrival. Also, the staff was not overly friendly upon arrival.

Superb

Liked: Everything except the Wheelchair Ramp on the Second Floor. It is MUCH TOO NARROW!!!!We were VERY LUCKY to have other guests to help carry the wheelchair up or down the stairs!!!!
Disliked: 1. Wheelchair Ramp2. The elevator; the door of which tried to close as many as 11 times before finally closing completely after which it went up or down!

Exceptional

Good

Exceptional

Liked: Great location, convenient parking, friendly staff, good breakfast!

Superb

Very bad ..commitment

Liked: Very good location...near with all interest places...
Disliked: I almost missed the train schedule..because I ordered a taxi at 10:15 to go to the station..because I brought 2 big suitcases..and I repeatedly reminded them to be on time..my train was 10:46...when I waited..until 10:25..the taxi didn't come..and the receptionist said that the taxi company had run out of cars so they couldn't come to pick me up...this was the first time I had the worst commitment experience..and one of the employees who helped solve this problem didn't even seem to accept my complaint...very annoying and unprofessional..I was very disappointed with the taxi's promise that was missed and didn't inform me..and there was almost no solution...even though Axi finally came at 10:30..this incident was really inappropriate

Superb

Liked: Perfect location! Great breakfast

Convenient hotel near Regensburg sights...

Liked: The ACHAT is centrally located near the Regensburg Dom, an easy walk from the train station and to the many sights and attractions of the town. The staff is accommodating for baggage drop-off before check-in, and responsive to “Booking” communication. Rooms are comfortable, with places to store items.
Disliked: The bathrooms could have been a little cleaner. We stayed at the ACHAT at the beginning and end of a bike trip, and on both occasions, this was true - hairs, not ours, on the counter on one occasion and on the floor the other time. Also, the staff at the front desk could have been more personable.