Ace Hotel Toronto Guest Reviews
Write a review
1.0 miles from Toronto centre |
Write a review
Stephanie Mon, 23 December 2024
Awesome
Liked: I was moved to an upgraded room because my precious room wasn'r entirely clean. The employee Conner was super friendly and helpful! I also loved how there are restaurants within walking distance of the hotel.
Disliked: N/A
John Sat, 21 December 2024
Great would stay there again!
Liked: Modern clean and great location
Disliked: Prices were high but it was because of the time we were in town
Oddy Sun, 15 December 2024
Exceptional
Disliked: The pillows
Ezekiel Thu, 12 December 2024
Exceptional
Isabella Wed, 11 December 2024
Exceptional
Sherica Thu, 5 December 2024
A bit inconvenient but it...
Liked: Good location, there’s a nice restaurant downstairs, cute aesthetic.
Disliked: The reservation / payment was a big nightmare. Before our stay, they held funds on our credit card - idk why but hotels usually just hold like a dollar before booking to check the validity of the card we’ve inputted also when we booked, booking.com says pay at the hotel! Caught us off guard! When we checked in, they held off funds again amounting to the total amount of our stay plus 300 dollars safety deposit incase something goes wrong. And another set of funds held off when we checked out which was the total amount of our reservation. This was sooooooo incredibly frustrating if you’re traveling and needing funds as they take away a lot of your available balance! This needs to change as not everyone has high credit limits! What if we used our lower limit credit card for this - we’re left high and dry with pending funds that btw was returned a week after.
Carolyn Mon, 2 December 2024
Great space, lovely restaurant below....
Liked: Amazing ambience and a great space. Rooms are a little small but it’s a great location. Lovely esthetic.
Disliked: No official parking, which can be a pain if you arrive on Saturday. Hotel should work out a formal agreement with the parking lots attendants, especially on weekends.
David Fri, 29 November 2024
Exceptional
Bailey Mon, 25 November 2024
A very lovely stay, would...
Liked: The room was beautiful and comfortable with a great view, loved sitting on the window bench watching the park. Loved the robes and blanket on the bed and the fully stocked mini bar. Even though we had a small room it was still set up with so much functionality and style that it felt luxury. The jazz playing on the radio when we arrived was perfect. Location was great, there's a cool food hall across the street and many awesome restaurants and attractions within walking distance.
Disliked: Love having hooks by the door but would have moved them to the other side of the entry so jakets don't block the entry or light switch and thermostat. Loved the moodiness of the room but a light in the desk closet would have been awesome for getting ready. We were there during the TSwift concerts and prices were jacked up to triple the normal amount, most hotels did this so it's not just them but that's why I couldn't give a better rating for value.
Maggie Sun, 24 November 2024
Perfect stay!
Liked: the window view is excellent. The location is pretty safe and convenient, just 5min walk from a bus stop, and is close to downtown, the street is quiet and safe. Lobby is chill, the room is fashionable. Especially recommended for solo travelers!
Disliked: There’s nothing wrong.