Disappointing

Liked: Location close to downtown area
Disliked: Can hear everything from inside your room. Other people’s doors open and closing any noise in halls.

Passable

Bad

Disliked: Canceled the reservation without any advance notice as they had overbooked.Check in staff unapologetic and didn’t even bother to provide alternatives.

Very good

The staff made staying in...

Liked: Great location and the staff were incredible helpful and friendly

Exceptional

Liked: Great location for my conference. But honestly it was the staff who were just super awesome and friendly!! And the fresh cookies every afternoon were a nice treat to come back to. It was the little things.
Disliked: Nothing it was great

Pros: clean, nice facilities, and...

Liked: CleanFriendly staff, Chris was amazing! He deserves a raise in my book. Always greeted us personally when we walked in and out a smile on our faces.
Disliked: The view from the room was a little lackluster. I was hoping for a little more for $290/night. I would be willing to pay that or even more if valet was included. $55/day seems steep for valet when the hotel is already pricey. The hidden fees were very frustrating. I was overcharged $140 for “incidentals”. My fiancé and I aren’t swimming in money so not having that $140 definitely made us change our plans so we didn’t get the most out of the trip. When I see a final price “including taxes and fees” I expect to pay that much. Not more, not less. We also couldn’t get a straight answer from the staff about the extra charges. I’m not blaming the staff, they were great, especially Chris. It just goes to show there is a gap in communication from sales/management to the staff.

Very good

Superb

Liked: VERY GOOD HOTLEEXPENCSIV