Exceptional

Do not waste your money...

Exceptional

Liked: Absolutely the most amazing location across the street from a major shopping district in Scottsdale. Super convenient as well as super safe, pleasant, and fun.
Disliked: $25/day parking was a bit of surprise but not a deterrent.

Very nice stay even with...

Liked: I really liked how walkable it was to Kierland Commons and Scottsdale Quarter, that's actually why I booked it. The distance to restaurants and shopping was perfect! The beds and pillows were so comfortable. I don't care for modern but the bathrooms were very nicely done and modern. I don't think the modern design is meant for people with young children or babies but I still had a comfortable stay with my little ones. Security seems good. A person has to have a room key to get on the floors. No fault of the hotel but there was a guy who forgot his room and got locked out at 230am and was knocking on my door thinking it was his. I called the Front desk and they acted quickly to get him back to his room.Overall, great location, beds were clean and very comfortable, and room had a nice and big shower. I booked a mountain view room and I would stay again if I wanted to stay in the same area.
Disliked: The hallways are too dark at all hours, would be nice if it was a little more lit up. There was a problem with our toilet hitting the wall when we sat on it and me and my family are not obese. The toilet would still hit the wall when my 40 pound 1st grader sat on it and so that's a problem with how close the toilet was to the wall. I didn't like the sliding glass door to the bathroom, mostly because it could be a problem for children under 4 years old wanting to play with it.

A disaster and a waste...

Liked: It smelled terrible , the rooms were not clean, the staff were rude at the front desk , perhaps the worst hotel experience I’ve ever had in my life and I’ve traveled worldwide.
Disliked: Not a fan of Cockroaches dead or alive , the smell was horrible, noisy , - I’m not sure how this place got a 4 star review .

Horrible, absent minded staff at...

Liked: Nice clean well designed interior
Disliked: We went downstairs after our first night to extend our stay for 1 additional night (3 total) in our double queen room, paid in full. Come to find out the next day around noon, while we are not on site, that the dimwit at the front desk booked us for A SECOND ROOM (a single King at that) on our second night and wanted $600 for the third night instead of the $250 we had agreed upon and PAID IN FULL. While were refunded in full for the room we never even entered or knew we had, we were out of a place to stay unless we wanted to allow ourselves to be brutally price gouged.

Good

Liked: To expensive for what was offered.
Disliked: Bathroom needs an exhaust fan.

Excellent!

Liked: Loved the location. Hotel is very modern and clean.

It was okay, the outside...

Liked: Nothing
Disliked: Rooms felt dirty, towels weren’t white, lobby carpets at seating area were dirty as well as furniture. Out of my 4 nights of staying there no housekeeping came to my door. Had to go out of my way to ask for more toilet paper and towels even though I left the sign off