AC Hotel by Marriott New York Times Square Guest Reviews
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Write a review
Dawn Tue, 29 October 2024
Very good
Liked: The atmosphere was great, The room was clean and modern.
Disliked: The lighting was a little dim, especially for makeup and getting ready in the evenings.
Christine Fri, 18 October 2024
Exceptional
Christine Thu, 17 October 2024
Location of the hotel is...
Liked: Initial interaction with concierge upon arrival was wonderful. Very friendly, helpful and welcoming. Unfortunately I can’t recall his name. Provided us with suggestions on where to go for lunch and other places to go while we waited for our room.
Disliked: Following our initial interaction and arrival back to the hotel following our lunch and outing, the vibe had changed. Staff were rude and unhelpful. There is a staff member by the name of Sasha who should not be working behind the front desk of a luxury hotel in NYC. Extremely rude and unwelcoming. The concierge and front desk staff require improvement. A little smile goes a long way!! They should try it.
Aryan Wed, 16 October 2024
Exceptional
Dalambert Wed, 9 October 2024
Very good
Kevin Sat, 28 September 2024
Exceptional
Melanie Mon, 23 September 2024
Pleasant
Colleen Mon, 23 September 2024
Our stay was wonderful and...
Liked: Our room was very clean! Also, the staff was friendly, professional and helpful!
Disliked: I liked everything about the property
Cassandra Sun, 22 September 2024
Exceptional
Dan Thu, 19 September 2024
Superb