AC Hotel by Marriott Madison Downtown Guest Reviews
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0.7 miles from Madison centre |
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Robert Mon, 18 November 2024
Disappointing
Liked: When asking for a bottle of water from the bar or front desk they would refer you to a water bottle filling station.The blinds are extremely loud when raising or lowering.You can hear everything in other rooms.Cannot check out in your room.Extremely small room.
Megan Wed, 13 November 2024
Won’t go back
Liked: Location Room was ok but nothing specialDid not like: Breakfast not good ,had very limited food Choices (kitchen could prepare just 2 dishes);+ plus sparsely provided, limited platters of cheese, processed meats, fruit, which seemed to never be refreshed.
Disliked: 1. Extremely over priced on 2 of The 4 nights we spent there . (Felt we had to stay at this hotel due to our Madison engagements.) 2. Valet parking payment process. They require a credit card upon arrival, then without notifying me, charged me for 4 nights valet parking on my first night there. (I was able to get a refund for nights 2-4, but only after 2 phone calls, which had to be made to the parking manager - I could not correct this situation through the front desk. Additionally, each interaction re valet parking, in addition to the fee (about $25+, can’t remember exactly), the request submitted to reclaim one’s car requested a pre-set tip for the parking attendant, $5 and more. Overbearing! 3. See comment on breakfast
Silvia Thu, 22 August 2024
Exceptional
Jodi Tue, 13 August 2024
Great
Harjeet Mon, 12 August 2024
Disappointing
Dawn Tue, 6 August 2024
Exceptional
Judith Mon, 22 July 2024
Room view of capitol was...
Disliked: Toilet too low and square toilet seat uncomfortable . No availability of coffee other than in room or paying $4 for small styrofoam cup in lobby which was not a coffee that looked like it was kept fresh . I am use to upper class hotels such as this one where coffee is free and available. Having a Starbucks or other popular coffee shop within the hotel would be great to get that much needed coffee fix of a good coffee and treat when not participating in breakfast at hotel, or being able to go into morning breakfast area and paying for a cup of good coffee and not having to pay for breakfast to get it.
Stephanie Sun, 21 July 2024
Exceptional
Benigno Thu, 11 July 2024
very good
Liked: Cleo, well located, good price
Kathryn Thu, 4 July 2024
Very good