Mediocre

Liked: It has a nice bar area and the rooms are pretty nice
Disliked: It could be cleaner I disliked some of the staff immensely. One bartender in particular had a hissy fit after an honest critique about his drink. I didn’t follow up to state that although he claimed to replace my unsuitable drink with the same drink as my husband, it was not the same drink ( my husband and I compared them and agreed). Also they start cleaning ( not straightening mopping the floor with a dirty mop )before last call. I realized after several stays that there are far superior hotels in a location closer to downtown. I would recommend booking one of them in lieu of this one. That said the women at the front desk were very friendly and helpful.

Very good

Exceptional

Exceptional

Good

Liked: It was clean
Disliked: Boring. New clean and boring

Bad

Liked: They charge me twice, when I contact the customer service they don’t give any solution.

Disappointed with overall stay and...

Liked: The bar, the lounge area, location, valet.
Disliked: They changed our room and bed size without notice, lamp was broken, shower was dirty, hydration station was broken, outlet socket had metal prong sticking out, double charged for valet.

Exceptional

Exceptional