Exceptional

Liked: I Love it here !! The best place to come for a good vibe and get away

I would stay here again...

Liked: The staff was very friendly. I liked the fact that after a certain time you had to use you room key to get access to the building. So, I felt very safe since it was my girls and myself. The location was also perfect for where we were going. Plenty of things to do in the area even though it was not on the main street of Lenox Mall.
Disliked: The bed could have been a little more comfortable. It was too firm for me. The bathroom where the toilet was was a little tight but not to where it was not functional. The biggest thing was the bed.

So close to being excellent,...

Liked: All staff that interacted with were great, polite and friendly. The room was clean. Hotel ideally located for access to the Phipps Mall area
Disliked: The food options could be better. If there was more choice of cooked breakfast options, it would be far more popular - there were never more than 3 people at breakfast at the same time as me. Plenty of continental cld options though. Likewise the evening food options at the bar area, it's confusing and limited - order meatballs and you get 4 small balls in a small bowl as per the advertised tapas style portions, order a caesar salad and you get a massive plate which could easily be 1/3 or the size and still be enough. When you do find a good choice, the sliders, they're out of stock for the rest of the week.

Excellent will return

Liked: It’s great
Disliked: Clean

Exceptional

Exceptional

Exceptional

Exceptional

Exceptional