Abbey Hotel Guest Reviews
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Brendan Sun, 9 March 2025
Good
Sam Fri, 7 March 2025
Very close to the venue...
Liked: It was very close to the venue we were attending to and was fairly clean
Disliked: There were multiple bits of the room that didn’t work (light bulb, tv, door didn’t lock from the inside) and owner came in twice without permission (once knocking (whilst we were asleep!) And the other just walking in)
James Fri, 7 March 2025
Enjoyed it very much and...
Liked: Very accessible to all the places we wanted to visit.
Disliked: Room was a little small.
Elicia Thu, 6 March 2025
Cold greeting and cold room
Liked: The location was perfect for what we needed.
Disliked: When we arrived, the host looked like we were disturbing him, even commented that he doubts the room is ready... despite us arriving during check-in time. Once he saw the time, he said,'we are lucky, it's ready.' I was super stressed out due to being stuck in traffic and struggling to find parking. The room was really not up to standard. Freezing cold, two tiny single beds, covers where full of hair, one single hard pillow, and a massive spider ran across the room. The teabags were not covered. We dumped our bags and went to our appointment that we were late for, so I didn't have time to ask for another room. When we came back to the room, after parking 15 min walk away, I realised I had left the room keys in the car. I was close to tears as I had mobility issues, and we were late for our concert. The host was helpful in that he opened the room for us but was not at all friendly and made me feel like I had done this on purpose to steal the keys??? After the concert I tried to find somewhere else for us to stay but at 12 pm we gave up and succumbed to our cold beds. We checked out as early as possible, making sure he had his keys.
Darren Wed, 5 March 2025
Bed bugs
Liked: Location and communication
Disliked: The room had a stale smell it was dated and need cleaning, shower tray was stained the toilet brush was disgusting the bed was like sleeping on a park bench and I managed to kill a bed bug in the bed.
Brandon Sun, 2 March 2025
Passable
Rachel Wed, 26 February 2025
Would recommend. Perfect location for...
Liked: Great location. Friendly staff. Clean, comfortable room.
Disliked: Nothing
Amina Mon, 17 February 2025
Simple but comfortable and perfect...
Liked: Right opposite Westfield and 2 minutes from public transport- couldn’t ask for a better location. It was clean, an excellent shower and staff were friendly and helpful! Very simple- but we only used the room to sleep, and i would 100% recommend
Disliked: N/a
Michael Mon, 10 February 2025
Pleasant
Liked: It's basic but does the job. Not really a hotel
Disliked: Way too much noise to sleep properly if your room is at front of the building
Cynthia Fri, 7 February 2025
Great for transport in West...
Liked: I stay here very often. It's right at the bus stop for buses that go up to Hammersmith Hospital (72, 272). Right across the street from Westgate shopping & restaurants. Sainsbury's is right around the corner with 2 pubs opposite each other on those corners. Tube stop Wood Street (with a lift) & Shepherd's Bush Market (without a lift) are very close with Shepherd's Bush (Central) a close second. Very clean, relatively quiet for the location, comfy bed. It's a compact room but doesn't feel like it. Really friendly & helpful staff.
Disliked: The shower in Room 11 needs some attention. (Only reason I took a mark off for 'Facilities')