Exceptional

Liked: Great location and excellent staff!
Disliked: No complaints!

Exceptional

Liked: Luxury!! Love it!
Disliked: Nothing

We couldn’t have wished for...

Liked: The hotel was really easy to find from the train station. It was immaculate. There was plenty of choice for breakfast - an excellent English breakfast, fruit, pastries, yoghurt. The staff were lovely and I felt spoilt. Definitely a treat to stop here.

Exceptional

I would not return

Liked: The hotel tries to perform on high end, the idea of Lounge with free snacks is not bad, but intrusive service with over-priced drinks.... at ridiculous prices are doubtful.
Disliked: The hotel is part of Rubens hotel , there is a separate door which leads on 5th floor, where is so called 41 hotel located (in fact it s the same Rubens) Super slow reception serviceUnpleasant experience with extra charges (I would not describe that as hotel finally returned money) but salty feeling left.Old Bath, very tired towels.

Perfection

Liked: Wonderful hotel and amazing breakfast. The staff were so polite and helpful. Great location, everything was perfect
Disliked: Not having to leave

Exceptional

Exceptional

Exceptional

Liked: Excellent welcome from staff, location very good close to tube station and Buckingham Palace.