1820 Boutique Rooms & Suites Guest Reviews
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Louise Thu, 7 November 2024
Later check out on a...
Liked: Staff where great and helpful and absolutely spotless
Disliked: Nothing
Kim Wed, 6 November 2024
Passable
Liked: Bathroom clean Bed was comfy
Disliked: Door lock wasn’t the bestNo lift option so had to drag our cases to the top floorCoffee machine was a faff when it should be simple to which we had no other option to make coffee in the morning No option for breakfast so no food in the morning - website says croissants would be brought up as well.No fridge to keep food Only got told when we got there that no takeaways were allowed ( so unable to bring bits back and nowhere to store chilled food ) Rang ring door bell on arrival to get in as instructed and no one came so had to ring up which was a faff as the lady on the other line sounded busy and cut me off Day after no one around to check us out or take the keys off us Lady on the phone sounded friendly enough but always seemed to busy. Couldn’t get WiFi as no signs around for the code etc so had to use personal hotspot. Lots of negative points unfortunately, shouldn’t have the ‘boutique’ name
Barry Tue, 5 November 2024
Disappointing
Liked: Nothing
Disliked: Paid for breakfast but told there was none, beds not Hypnos, not the 5 star boutique hotel we expected it is just a B & B
Julia Tue, 29 October 2024
Great place, great owners, clean,...
Liked: Good spacious clean room and friendly staff. Couple of minutes walk to the promenade.
Disliked: Not owners fault maybe, but the TV reception wasn't good, needs looking into.
Donna Mon, 28 October 2024
Very good
Dwaine Sat, 26 October 2024
Exceptional
Liked: Perfect property
Disliked: Not a bad word to say
Daniel Sun, 20 October 2024
Superb
Gordon Sun, 13 October 2024
lovely place
Liked: nice place, cozy, close to the front, ideal
David Sat, 12 October 2024
Jane McDonald show was brilliant,...
Liked: location good, staff polite but not on site and told if you require anything ring the hotel number.
Disliked: Breakfast was cold and appearance was poor, 6 guests asked for toast and we were brought one slice each, when we asked for more we were told have no more bread? but could go out to shops and by some? No cereal, tea bags and packet coffee with hot water, milk and orange in containers, with only enough for a very poor quality drink each? never worth the cost charged for a breakfast?Hotel appearance and comfort is not as advertised? rooms were cold, hotel could do with redecoration,
Ryan Tue, 8 October 2024
Parking scam AVOID
Liked: The hotel is average. Not a boutique level in my opinion but was clean. Overpriced for what it is.
Disliked: Car parking scam. Don't stay here. Made to pay on site in cash for parking, which when we returned from dinner was full anyway so couldn't park there, then now I've received an exorbitant parking fine. Not the first in the reviews. No response from the owners. AVOID.