Great compact room to stay...

Liked: Close proximity to South Bank

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Liked: .
Disliked: .

A little bit quirky but...

Liked: I don't need a lot of space but your rooms use small spaces VERY efficiently. I love the quirkiness of the place. The room I was in was small but very comfortable, enabling me to also attend to work duties with the little office space. Shower was hot. Plenty of linen. Bar fridge provided to store snacks. Nice sized TV to relax with in downtime. The hotel is within walking distance of Southbank meaning access to plenty of sites and restaurants. The hotel is situated right on City Road but the rooms are very quiet. The staff are friendly and helpful and the breakfast you can have on site is excellent.
Disliked: The hit-and-miss nature of the air conditioning. My first night and the next day it was a little sweat box in the room and the only air circulating was from the fan mode on the monitor. However, this was rectified by the staff the next day as they had to completely reset it. You do have to pay a deposit upfront even if you have paid in full - so be aware of that. You get it back but sometimes that is an expense people don't expect. The hotel does not have small bottled water at all but very generously provides flasks that you can take to your room (water or sparkling water) which is excellent, the only issue is the flask does not fit in the fridge, other than that it is a brilliant idea.

Disappointing

Disliked: The staff, like one reception guy, is not so helpful and unfriendly

Very good

Disliked: The additional fee for a dog is $50 per night which is quite much regarding to other hotels.

Superb

Not recommended

Liked: Location
Disliked: They didn’t allow my little kid to stay in the same room, which didn’t make any sense. They said maximum 2 person can stay in the same room not even my child can stay! May be they were thinking we might eat all free breakfast instead paying for 3 , that’s very narrow minded thinking . Anyway we had to book another room but we booked in a different hotel. And we didn’t even had breakfast at the hotel anyway. Second thing is very weird shape building, not enough space to enter to the toilet, not a single water bottle or any drinks in the fridge.Only good thing was the location that’s it.

Exceptional

Superb

Liked: staff where lovely, friendly & welcoming
Disliked: pet friendly, clean room comfy beds, pillow was/just a littel/to hard for me.